The Group endeavours to provide high quality and safe products to the customers. The Group has strict quality control in each operation step: procurement, production and warehousing. The Group tests quality of product samples by paying on-site visits to suppliers in order to select high quality product-suppliers and to ensure the quality of products. In respect of warehouse management, the Group has room temperature warehouse and cold storage warehouse to meet the storage requirement of different products to keep the products in good condition and good quality.
The Group strictly complies with all applicable laws and regulations and obtains all the license in relating to product responsibility.
The Group attaches great importance to maintain customer relationships and values customers’ opinions. The Group maintains close communication with the customers in order to obtain better understanding of the customers’ expectations and feedbacks. Should any complaint arise, the Group will carefully consider and investigation will be carried out to identify the issues.